We are seeking a candidate for a Trading Support Associate at Blockchain. The applicant must be knowledgeable and skilled in order to provide support to trade groups and enablers. The job requires the ability to handle stressful situations and perform consistently across all task types.
Responsibilities and Duties
- Communicate with clients and follow through on requests to ensure a smooth and delightful client servicing experience
- Liaison for internal communications between different business units
- Provides daily and monthly financial reports and other pertinent data reports for internal team and client review
- Report operational issues including an assessment and improvement recommendation
- Support marketing efforts from the planning stage to execution
Requirements and Skills
- Bachelor’s Degree in Business, Finance, or similar degrees
- At least 2-years’ experience in customer/client servicing
- Values customer experience above anything else while remaining professional
- Shows strength and perseverance amidst a fast-paced work environment
- Ability to work independently with strong project management and communication skills
- English as a primary language is a must. Other languages that can be advantageous in the business space of added value.
- Knowledge on the financial market specifically on cryptocurrency, the international market, and financial trading markets.
- Open and available to work on some evenings and on some weekends